Our Customers

For over 20 years, Baxter has been trusted to plan the service supply chains of fast growing enterprises including several Fortune 1000 companies.  Download a success story below or contact us to learn how Baxter Planning Systems provides solutions to improve same day inventory availability for mission critical items and deliver total cost optimization for our customers.

Technology
Nutanix
Nutanix has utilized Baxter’s Prophet software in conjunction with the Planning as a Service offering to reduce days of supply by over 46% while maintaining a service level of 99.9+%.
Silicon Graphics International
Baxter successfully performed a consulting engagement to help Silicon Graphics International (SGI) identify opportunities to reduce inventory costs, improve service levels, as well as create a roadmap for future, long-term goals.

Sony Fujitsu Riverbed Network Appliance
Tokyo Electron  Citrix Ricoh Infoprint
Network Equipment
Nokia
“Hands down, Prophet is extremely flexible when compared to other systems…” – Planning and Inventory Manager
“Baxter provides the most comprehensive way to achieve optimized inventory management and planning. With them, we’ve been able to have the right part, in the right place, at the right time, period.” – Anthony Robinson, Service Operations Manager, Pulse Secure

Avaya Palo Alto Networks Arista Verizon
Brocade Extreme Networks Ciena
Measurement / Detection
Safran Morpho
Baxter’s experts analyzed and evaluated Morpho’s specific supply chain environment and challenges to make several recommendations on Morpho’s use of Prophet to ultimately reduce new purchases by over 15% and reduce global stock levels by over 20%.

Advantest Smiths Detection Coherent
Industrial / Automotive
Stanley Black & Decker
Stanley Black & Decker (SBD) is a Fortune 500 manufacturer of industrial tools, accessories, hardware, and home improvement products. Read how SBD was able to reduce inventory costs by an average of 8% across 15 regional distribution centers and improve execution to plan by an average of 6% across 4 regions.
Triumph Motorcycles
Triumph has successfully utilized Baxter’s Planning as a Service offering alongside the Prophet solution to make important service level improvements. Baxter consultants were able to remove excess inventory from the supply chain and replace it with high-moving, critical parts to improve service level by 20% within the first year of implementation and allow the company to focus on motorcycle service and support.

Stanley Infrastructure
Multi-Vendor Service
Tolt Solutions
“Baxter takes full ownership of keeping us on the latest version of Prophet. It is more than just performing an upgrade though. We never experience issues with the integrations to our other systems as a result of an upgrade or otherwise. Pain free access to the latest enhancements with no internal IT costs is a tremendous benefit of their solution.” – Senior Logistics Manager
Maintech
Maintech has selected Baxter to supplement support of its clients’ enterprise systems as service needs continue to grow and become increasingly complex. Maintech was able to improve first-pass fill rate by 20% while reducing expedited shipping and total procurement costs.
DSL
DSL needed a better solution for planning complex inventory within the limited space of a technician’s service vehicle. Read how they implemented Baxter to streamline their service supply chain and improve customer service.

CompuCom TFI Food Equipment
Medical Equipment
Carestream Health
“Using UPS’s FSL network and field planning from Baxter Planning will give Carestream Health’s field engineers a competitive edge in the service and support marketplace. We expect the improvements to grow as we continue to use these tools.” – Service Parts Operation Manager

Johnson and Johnson Bio-Rad Illumina Agilent Technologies

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