FOR IMMEDIATE RELEASE
For more information contact:
Press Relations
Baxter Planning Systems, Inc.
PR@bybaxter.com
(512) 323-5959 ext. 123
Austin, TEXAS (June 19, 2002) ) - Baxter Planning Systems, Inc., the
leading provider of Web-based service parts planning solutions, announces Radiant
Systems, Inc.'s (NASDAQ: RADS) selection of Prophet by Baxter for its service
parts planning operation. The contract will capitalize on Baxter's suite of
products, Prophet by Baxter, including site planning, distribution planning,
forecasting, and supply planning. Additionally, Baxter will provide Radiant
with consulting services to assist them in transitioning their service parts
planning operations in-house.
Radiant Systems, a leader in delivering technology solutions that help companies
improve product profitability, employee productivity and customer service,
selected Baxter due to the depth and breadth of their service capabilities.
Radiant was looking for a solution that would allow them the flexibility to
change their approach to service parts planning as their needs and business
changed.
In the past, Radiant used several outsourced vendors to service hardware systems
around the world. Radiant's analysis concluded that they could provide more
effective client service and better satisfy customer service level agreements
by implementing a solution that improved visibility into the supply and demand
for their service parts. Coupled with Radiant's expansions into global markets,
the company is also bringing the service parts planning operations back in-house
as a core-competency.
"Radiant's vision for outstanding customer service requires a solution that is
flexible to address needs of client across various industries and geographic
areas," commented Mark Felix, Director of Field Services at Radiant Systems. "Baxter's
depth of industry expertise combined with innovative products will help Radiant
make a successful transition from outsourced service parts planning to in-house
planning."
"Baxter Planning Systems' goals closely align with Radiant's on four key components
- higher revenues, lower operating costs, reduced working capital and increased
levels of service," reports Greg Baxter, President and CEO of Baxter Planning
Systems. "Prophet's proven track record with these goals shows a consistent ability
to increase customer service levels to over 99% while reducing inventory by 50%.
For Radiant, this translates into a cost effective way to ensure that their customer's
mission-critical needs are met."
About Radiant Systems
Radiant Systems, Inc. helps companies improve product profitability, employee
productivity and customer service through use of innovative technology. Radiant's
mission is to enable businesses to achieve operational excellence through intelligent
technology. To accomplish this mission, Radiant combines powerful technology
platforms, deep industry knowledge and strategic partnerships to deliver strong
returns on systems investments for companies ranging in size from single site
operators to multinational corporations. Headquartered in Atlanta, Radiant
Systems (www.radiantsystems.com) has deployed its solutions to tens of thousands
of sites worldwide.
