FOR IMMEDIATE RELEASE
For more information contact:
Press Relations
Baxter Planning Systems, Inc.
PR@bybaxter.com
(512) 323-5959 ext. 123
Baxter Premieres Support Planning for Prophet with Enterasys
AUSTIN, TX - (August 2, 2001) - Baxter Planning Systems, the leading
provider of web-based service parts management software, introduced today Support
Planning for Prophet with network infrastructure provider Enterasys as the
first implementation.
Support Planning for Prophet is a web-based tool that will allow service organizations
to instantaneously access the availability of support coverage for 144 countries.
Support Planning revolutionizes the process of determining the eligibility
of a specific customer location for coverage. Traditionally, logistics managers
manually determine what level of support can be offered to specific customer
sites, a process that can take up to sixty days. With Support Planning, coverage
availability is determined real-time via the Internet. The advantage is a reduction
in labor costs, while generating revenue previously lost during those sixty
days.
"By accessing Support Planning through a wireless device, sales representatives
will be able to define response times immediately while at the customer site," said
Baxter Planning Systems President and CEO Greg Baxter.
This interactive tool was originally designed in partnership with Enterasys,
a market leader in networking infrastructure hardware and software, as an addition
to Baxter's suite of software, Prophet by Baxter.
"We expect to see a reduction in response time and increased accuracy in the
quoting process," said Enterasys Senior Planner Barbara Smith.
Initially, Enterasys has deployed Support Planning to its internal support
organization and will extend use to external channel vendors in the near future.
About Baxter Planning Systems, Inc.
Baxter Planning Systems Inc.,
www.bybaxter.com, based in
Austin, TX, pioneered the development of Web-based planning solutions for the
service parts industry. With systems installed in Fortune 500 companies across
the United States, it is currently used by companies in the technology, medical
equipment and telecommunication industries. These companies include Enterasys,
Philips Medical and Lucent Technologies.
About Enterasys
Enterasys Networks (NYSE: ETS) is a leading worldwide provider of communications
infrastructures for enterprise-class customers. Enterasys' networking hardware
and software offerings deliver the innovative security, availability and mobility
solutions required by Global 2000 organizations coupled with the industry's
strongest service and support. For more information, visit
www.enterasys.com.
