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FOR IMMEDIATE RELEASE

For more information contact:
Press Relations
Baxter Planning Systems, Inc.
PR@bybaxter.com
(512) 323-5959 ext. 123

Baxter Planning Systems Teams with AFSM International for "Operation Profit"

AUSTIN, TX - (October 15, 2000) - Baxter Planning Systems and AFSM International announced the launch of the co-sponsored live case study, "Operation Profit," to investigate the value of planning software for the service parts industry. The program will officially kick off at the AFSMI 30th World Conference & Exposition, Oct. 14-21 in Nashville, TN.

"Operation Profit" is a revolutionary program that will award one company a year's use of Prophet by Baxter(TM), a planning solution focused on the unique complexities of the after-market, service, repair and spare parts industries. Baxter Planning Systems, the leading provider of supply chain planning solutions to the service parts industry, is providing software, training, integration and consulting services at no cost. Estimated at a $500,000 value, the winner will receive the necessary tools to manage a large inventory of parts, demanding service contracts, and a complex distribution network.

"There are many software products on the market that address the supply chain from a finished goods or manufacturing perspective, but very few address the unique and complex requirements of the service side of a business," said Greg Baxter, president and CEO of Baxter Planning Systems. "Therefore, service organizations often ask how a supply chain solution is implemented in a service parts environment, and what benefits can be expected. 'Operation Profit' will answer those questions."

AFSMI, as an independent party, will monitor and evaluate "Operation Profit" as a service to its members and subscribers. AFSMI will provide quarterly updates on the progress of "Operation Profit" in both the AFSMI Journal and at www.afsmi.org. This program will give a third-party evaluation of the potential inventory savings and service level improvements associated with supply chain planning. The end result will be a white paper produced by AFSMI to evaluate the effectiveness of the program.

"AFSMI is confident that this engagement will provide our community with an impartial evaluation of supply chain planning software, which is relevant to a cross section of industries," said Gary Elliott, AFSMI chief operating officer. "By giving our members and readers this information we are upholding our promise to be the voice of the services industry."

Baxter will begin accepting applications for "Operation Profit" at the AFSMI conference and will continue until Dec. 15. Applications are available at the conference and www.bybaxter.com or www.afsmi.org. AFSMI will select the winning company by Dec. 20, and the winner will be announced on the Web sites as well as in the February issue of the AFSMI Journal.

About Baxter Planning Systems, Inc.
Headquartered in Austin, TX, Baxter Planning Systems pioneered the development of Web- and ASP-based planning and forecasting solutions for the service parts logistics industry. The software development and consulting company develops solutions for the high-tech, aerospace, medical equipment, and automotive markets. With systems installed in Fortune 500 companies across the United States and worldwide, Baxter customers regularly achieve extraordinary levels of service parts inventory optimization. For more information on Baxter, or to access Prophet via the Internet, visit www.bybaxter.com.

About AFSMI
The Association for Services Management International (AFSMI) is the only global organization dedicated to furthering the knowledge, understanding, and career development of executives, managers, and professionals in the high-technology services and support industry.